BMI View: Malaysia’s telecommunications sector enjoys high levels of service penetration, owing to highly focused investment in advanced broadband infrastructure and supporting services and solutions. Wireless and wireline non-voice services account for an increasingly large proportion of operators’ revenues, and this is encouraging them to reinvest heavily in next-generation infrastructure, including fibre-to-the-home and 4G LTE. However, this emphasis on broadband means falling demand for traditional voice telephone services has accelerated while operator-provided mobile voice and messaging services have come under threat from network-agnostic over-the-top (OTT) competitors. As BMI has already noted, this has hit operator financial performance. Tackling the issue …
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