+Susen Rogen

Monday, 30 September 2013

Global IT Service Management (ITSM) Market 2012-2016:Information Technology & Telecommunication Market Research Reports

Information Technology & Telecommunication Market Research Reports
 
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Global IT Service Management (ITSM) Market 2012-2016
Sep 27th 2013, 00:00, by swapnil

TechNavio’s analysts forecast the Global IT Service Management (ITSM) market to grow at a CAGR of 7.30 percent over the period 2012-2016. One of the key factors contributing to this market growth is that an increasing number of employees are using personal technology devices in workplace. The Global IT Service Management (ITSM) market has also been witnessing the increasing popularity of ITSM among SMEs. However, the lack of transparency in service level agreements could pose a challenge to the growth of this market. TechNavio’s report, Global IT Service Management (ITSM) market 2012-2016, has been prepared based on an in-depth market …

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